This agreement ("user agreement") incorporates the terms and conditions for VoltAsset Ventures Private Limited ("VVPL") to provide services to the person (s) ("User") intending to take the services of VVPL’s FLYY Ride related products and/ or services (“FLYY”) offered by VVPL by using VVPL's Website and Mobile App.

Whereas FLYY Services provided by VVPL includes the following:

  • a.
    Providing smart electric vehicles ("FLYY Ride") usable on hire basis.
  • b.
    FLYY Rides will be available within VVPL’s earmarked zones (“FLYY Zone”) within the city. User can pick a FLYY Ride from any FLYY Zone and end his trip by dropping FLYY Ride back to any of the designated FLYY Zones.
  • c.
    All related equipment, personnel, charging stations for electric vehicle batteries, mobile applications, websites and information provided or made available by VVPL are collectively referred to as "FLYY Services".

Whereas User is eager to avail the FLYY Services and take on hire a FLYY Ride as per the details entered by him/her in the booking form. User has understood the tariffs and rates applicable, and his use of the FLYY Services will be governed as per the terms of this agreement.

  • 1.
    User Obligation:
  • 1.1.
    User availing FLYY Services shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by VVPL for all purposes, and shall be binding on User. All rights and liabilities of User and/or VVPL with respect to any services to be provided by VVPL shall be restricted to the scope of this agreement.
  • 1.2.
    User shall be the sole renter and is responsible for compliance with all terms and conditions contained herein. User understands that when he/she rents a FLYY Ride, FLYY Ride must be used only by User. User cannot allow others to use or ride FLYY Ride.
  • 1.3.
    User must be at least 18 years in age and must hold a valid driving license to ride the electric vehicle. User shall provide copy of the valid driving license at the time of registration with FLYY. Providing or uploading any documents that are forged or invalid for any reason is a serious offence. User also agrees that he/she shall strictly follow the relevant laws (including the motor vehicle act laws, local traffic laws, rules & regulations) regarding use and/or operation of the electric vehicle. User also agrees that he/she shall follow the rules stipulated and laid out by FLYY.
  • 1.4.
    User acknowledges and warrants that he/she is aware of the operation of the mentioned smart electric vehicle, and is competent and physically fit to ride the vehicle. By choosing to ride a FLYY Ride, User assumes all responsibilities and risks for any injuries or medical conditions. User is responsible for deciding whether conditions, including rain, storms, or man-made situations, make it safe to operate FLYY Ride.
  • 1.5.
    User agrees to use, operate and/or ride FLYY Ride only in geographical areas designated by VVPL and within the FLYY Zone area. User agrees to end the ride only at VVPL’s designated parking locations, viz. FLYY Zones. User agrees to not to park the vehicle on private property or basement or in a locked area or in any other non-public space or paid parking space or no parking zone. User also agrees that he/she is not allowed to use the vehicle beyond the areas designated as FLYY Zone.
  • 1.6.
    User agrees to not to add any other lock to vehicle. User must only use locking mechanisms provided in FLYY Ride. User also agrees to not to tamper with, attempt to gain unauthorized access using, or otherwise use FLYY Service or any of its equipment, other than for purposes of using FLYY Ride as per the terms of this Agreement.
  • 1.7.
    While riding FLYY Ride, User agrees:
  • 1.7.1
    To fully comply with the Motor Vehicle Act laws, rules, notifications, and other general laws.
  • 1.7.2
    To not allow others (including juveniles) to use or ride FLYY Ride.
  • 1.7.3
    To carry the original license.
  • 1.7.4
    To wear a helmet.
  • 1.7.5
    To use the vehicle only for personal and non-commercial use.
  • 1.7.6
    Not to carry any luggage, material or other items that hinders Users ability to operate FLYY Ride safely.
  • 1.7.7
    Not to carry a second person or child.
  • 1.7.8
    Not to carry any hazardous materials and substances.
  • 1.7.9
    Not to use or wear any electronic devices or gadgets, including mobile phone, earphone, music player or any other device.
  • 1.7.10
    Not to exceed the speed limit as stipulated by law. Not to exceed speed limit of more than 25 km/h for low-speed e-scooters. FLYY Ride should not be used for racing, stunt or trick riding, or for any purpose which might violate any law or regulation in any manner. In case of any violation of traffic rules by User, User will be fully responsible to pay the required fines/penalties. If any case is registered by the police authorities against FLYY Ride, VVPL being the owner of the vehicle, User shall assume all responsibility legally and compensate VVPL of all costs, fines and legal fees incurred.
  • 1.7.11
    Not to use FLYY Ride on unpaved roads or waterlogged roads/areas or in any location that is prohibited/ not usable, illegal and/or a nuisance to others.
  • 1.7.12
    Not use FLYY Ride while under the influence of any alcohol, drugs, medication, or other substance that may harm User’s ability to operate the vehicle safely.
  • 1.7.13
    Not to cross state borders and any such activity is strictly forbidden and will attract penalty and other punitive measures.
  • 1.8.
    User agrees to return FLYY Ride at FLYY Zones in the same condition in which it was rented.
  • 1.9.
    In case of any accident, crash, damage, personal injury, stolen or lost vehicle, User must immediately report the same to VVPL and no later than one hour from the time of incident taking place. If the accident involves personal injury, property damage, or in case of a stolen vehicle, User must also immediately file a complaint with the local police station within one hour. User shall report to VVPL in writing, the entire events in minutest detail regarding any incident. Any police cases shall be reported to VVPL immediately. Any misstatement or concealment of information is an offence. User agrees that he/she is fully responsible and liable for any and all consequences, claims, demands, damages, losses, liabilities, costs and expenses, penalties, attorney’s fees, suits or disbursements of any kind or nature whatsoever related to the said incident. User agrees to fully indemnify VVPL for the same.
  • 1.10.
    User understands that FLYY Ride electric vehicle requires periodic charging of its battery in order to operate. User agrees to use and operate FLYY Ride safely and prudently in light of the vehicle being an electric powered and all of the limitations and requirements associated therewith.
  • 1.11.
    User shall not hold FLYY responsible in case of any malfunctioning of the display panel readings on the vehicle including speed, battery range, alerts and distance travelled and will also not hold FLYY responsible in case of any mis-leading information on the mobile app for the vehicle location and battery range.
  • 1.12.
    User understands and is fully aware that Electric Vehicle batteries are combustible in nature and may cause explosion and will take care and ensure precaution to not tamper with the electricals or wiring with respect to the batteries or any other electrical or mechanical components in the vehicle. User will undertake full responsibility of the vehicle in case of any fire incidents or hazard with respect to the vehicle and shall not hold FLYY responsible in any manner.
  • 1.13.
    User shall thoroughly inspect the condition of the vehicle before taking the ride including brakes, tyres, steering, lights, horn throttle, reflectors, external damages and shall not continue the ride if the same is found defective. User shall intimate FLYY immediately in-case any vehicle damages are observed.
  • 1.14.
    User will compensate FLYY for all damages caused to the Vehicle. In case of accidents to the Vehicle the cost of towing the vehicle from the place of accident to the service station and all other Amounts that are not approved by the insurance company, which includes damage to the property of third party and third party have to be paid by the User.
  • 1.15.
    User shall not abuse the bike or cause excessive wear and tear. In any such cases where the vehicle has been found to be abused, the User shall bear all expenses to remedy or replace the parts which have been damaged.
  • 1.16.
    User acknowledges that FLYY rides do not cover any rider or passengers insurance and the User is fully liable for any damages or personal injury and the User is solely responsible for using the FLYY service at his own risk.
  • 1.17.
    In case of any damages caused to the vehicles or User due to force majeure situations such as flooding, earthquakes, riots, etc., User will not hold FLYY responsible.
  • 1.18.
    User agrees that any promotion, special offers, coupon codes or free credits are at the discretion of FLYY and may be withdrawn or deducted anytime without prior intimation to the User. User shall not have the right to claim any amounts from FLYY towards the same.
  • 1.19.
    User understands and agrees with each of the following:
  • 1.19.1.
    Level of charge remaining in the vehicle may decrease with use of vehicle (both time and distance), and that as the level of charge decreases, the speed and other operational capabilities of the vehicle may decrease.
  • 1.19.2.
    Level of charging power in the vehicle at the time User initiates the ride is not guaranteed and will vary with each use. The rate of loss of charging power during the use of the vehicle is not guaranteed and will vary based on the vehicle, road conditions, weather conditions, and other factors.
  • 1.19.3.
    It is User’s responsibility to check the level of charge power in the vehicle and mobile app and to ensure that it is adequate before initiating operation of the vehicle.
  • 1.19.4.
    The distance and/or time that User may operate the vehicle before it loses charging power is never guaranteed. The vehicle may run out of charging power and cease to operate at any time during User’s rental of the vehicle, including before reaching User’s desired destination.
  • 1.19.5.
    User undertakes and warrants that he/she shall never attempt to charge the battery, swap the battery (unless permitted by FLYY in specific circumstances) or in any manner attempt to interfere with the power-electronics or other electrical parts of the vehicle. User shall also not use any third-party hardware including batteries or chargers on the vehicles which are not approved by FLYY.
  • 1.20.
    If the vehicle runs out of charging power during a rental, User shall conclude the ride in compliance with the terms of this Agreement. User must immediately report about this to VVPL via the App Support feature or e-mail – support@flyyride.com
  • 1.21.
    VVPL reserves the right, in its sole discretion, to terminate the access to VVPL website/ Mobile App at any time, without notice, for general maintenance or for any reason whatsoever.
  • 1.22.
    VVPL's Services are offered to User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the Privacy Policy, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by User constitutes an acknowledgement and acceptance by User of this Agreement and the Privacy Policy. If User does not agree with any part of such terms, conditions and notices, User must not avail VVPL's Services.
  • 1.23.
    In the event that any of the terms, conditions, and notices contained herein conflict with other terms and guidelines contained within any other VVPL document, then these terms shall control.
  • 2.
    Third Party Account Information:
  • 2.1.
    By using the account in VVPL's website/ Mobile App, User authorizes VVPL and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information.
  • 2.2.
    While registering, User will choose a password and/or another login method such as One Time Password (OTP), etc. and is responsible for maintaining the confidentiality of the password and the account.
  • 2.3.
    User is fully responsible for all activities that occur while using their password or account. It is the duty of User to notify VVPL immediately in writing of any unauthorized use of their password or account or any other breach of security. VVPL will not be liable for any loss that may be incurred by User as a result of unauthorized use of his/her password or account, either with or without his knowledge. User shall not use anyone else's account at any time.
  • 3.
  • 3.1.
    FLYY Services is provided to User to use FLYY Ride on a pay per ride or pay per minute basis or as otherwise in accordance with other options described in FLYY Website/ App. In each case, fees and other charges may be subject to applicable taxes and other local Government charges, which may be charged and collected by VVPL. VVPL will charge User’s wallet maintained with VVPL (or other agreed payment methods), the amount of the fees as per the usage of FLYY Ride by User.
  • 3.2.
    User shall top-up the wallet using VVPL’s payment system before using FLYY Services. User authorizes VVPL to charge the wallet amount for all fees incurred by User. All fees are subject to applicable taxes and other local government charges, which may be charged and collected by VVPL. If User disputes any charge, then User must contact VVPL within 10 business days from the end of the month with the disputed charge.
  • 3.3.
    Money once recharged and credited to the FLYY Wallet is non-refundable and not returnable. Any balance available in the FLYY Wallet balance can only be redeemed for use of FLYY Services.
  • 3.4.
    VVPL reserves the right to charge transaction fees based on use of FLYY Services by User. VVPL further reserves the right to alter any and all fees from time to time, without notice.
  • 3.5.
    User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
  • 3.6.
    User agrees that he/she is solely responsible for being aware of any elapsed time related to the timely locking of the bike. User will be penalised for any late return of the vehicle beyond the agreed rental period.
  • 3.6.1.
    After a ride has been ended, User will be charged the accumulated rental charges.
  • 3.6.2.
    Vehicle not returned at FLYY Zone will be considered non-compliance of VVPL policies and non-compliance fee of up to INR 10,000 will be charged. If a Vehicle is lost or stolen during rental, User will be penalized and a police report will be filed. For all charges, fees, penalties, etc. paid, VVPL will use any of the following methods for collecting dues; a) charge User’s wallet maintained with VVPL, b) charge the debit/credit cards of User that is registered with VVPL, c) send debit note that is payable on immediate basis, or d) any other suitable method available under law.
  • 3.7.
    In case, there is a short charging by VVPL for services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
  • 3.8.
    Any increase in the price charged by VVPL on account of change in rate of taxes or imposition of new taxes by Government shall have to be borne by User.
  • 3.9.
    VVPL may charge User a deposit for using FLYY Services. VVPL shall refund the deposit to the User at the end of ride (or) rental period only if there are no deductions or penalties applicable. In case of any deductions or penalties, VVPL shall charge the amount from the deposit and if the payable amount exceeds the deposit amount, VVPL shall deduct the excess amount from the User’s wallet (or any other agreed payment methods) and the same shall be payable by the User.
  • 3.10.
    User shall maintain a positive balance in the FLYY wallet at all times and ensure that the balance amount does not become negative. In cases where the FLYY wallet balance becomes negative, it will be the User’s responsibility to recharge the wallet in a timely manner to avoid de-activation and suspension of the account. User acknowledges that any negative balance is money that is payable towards FLYY services and not recharging the amount on time may cause financial losses to VVPL.
  • 4.
    Confidentiality: All the information which is specifically mentioned by VVPL as Confidential shall be maintained confidentially by User and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.
  • 5.
    Communication to mobile number of User: VVPL may send booking confirmation, service usage information, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by User. User hereby unconditionally consents that such communications via SMS and/ or voice call by VVPL is (a) upon the request and authorization of User, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India. User will indemnify VVPL against all types of losses and damages incurred by VVPL due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by User on VVPL with respect to the intimations mentioned above or due to a wrong number or email id being provided by User for any reason whatsoever.
  • 6.
    Responsibility of User:
  • 6.1.
    User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of FLYY Services. User further warrants that they will comply with all applicable laws and regulations, including motor vehicle laws, regarding use of the services with respect to the jurisdiction concerned for each transaction.
  • 6.2.
    User represents and confirms that User is of legal age to enter into a binding contract and is not a person barred from availing the Services under the laws of India or other applicable law.
  • 6.3.
    User agrees that all risks associated during the custody of the vehicle is with User. More specifically User agrees that in cases where vehicle is used in a manner which is not permitted under law or is in violation of any law, User shall assume absolute liability and indemnify VVPL from all statutory and other liabilities cast upon VVPL. User warrants that despite that undertaking given herein, in case User provides the vehicle to be used by others (including to juveniles), User shall assume absolute liability (including as guardian in case of juvenile crimes) and indemnify VVPL from all statutory and other liabilities.
  • 6.4.
    User is solely and fully responsible for the safe operation of FLYY Ride at all times. User agrees that vehicles are machines that may malfunction, even if the vehicle is properly maintained, and that such malfunction may cause injury. User agrees that riding a vehicle involves many obvious and not-so-obvious risks, dangers, and hazards, which may result in injury or death to User or others, as well as damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. User agrees that such risks, dangers, and hazards are User’s sole responsibility. User agrees that if User’s use of any of the Services causes any injury or damage to another person or property, then User will be liable for all resulting injuries, damages, and related costs & consequences. By choosing to ride a vehicle, User assumes full and complete responsibility for all related risks, dangers, and hazards, and User agrees that VVPL and all other Released Persons are not responsible for any injury, damage, or cost caused by User with respect to any person or property, including the vehicle itself.
  • 6.5.
    User agrees that the vehicle and any equipment attached to the vehicle, at all times, remains the exclusive property of VVPL. User must not disassemble, write on, modify, repair or deface a vehicle, any part of a vehicle, or other equipment in any way. User shall not write on, peel, modify or damage any sticker on a vehicle in any way. User shall not also use the vehicle, or other equipment for any advertising or similar commercial purpose.
  • 6.6.
    User agrees that helmet which may be present in the bike is the property of VVPL and has to be returned to the vehicle and secured before a ride is ended. Any unreturned helmet or damage to the helmet will attract a penalty of upto INR 5,000. VVPL shall not responsible for the quality or condition of helmet and it’s the responsibility of User to check the same to ensure his own safety and security.
  • 7.
    Cancellation Policy: User agrees that the booking made is subject to the cancellation policy set out in this document.
  • 8.
    Limited Liability:
  • 8.1.
    In no event shall VVPL and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of FLYY Services. Neither shall VVPL be responsible for the delay or inability to use FLYY Services, or otherwise arising out of the use of VVPL website or Mobile App.
  • 8.2.
    Without prejudice to whatever is stated above, the maximum liability on part of VVPL arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of amount received from User for availing the specific services less any cancellation or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by VVPL for its services.
  • 9.
    Feedback From User: User specifically authorizes VVPL to contact User with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that User chooses not to be contacted, he /she shall write to VVPL for specific exclusion. Users are advised to read and understand the privacy policy of VVPL on its website in accordance of which VVPL contacts, solicits User or shares User's information.
  • 10.
    Personal And Non-Commercial Use Limitation: Unless otherwise specified, FLYY Services are for User's personal and non-commercial use. User shall not use FLYY Services for any other purpose. User shall also not be allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from VVPL website/ Mobile App or any VVPL sources.
  • 11.
  • 11.1.
    User hereby undertakes and acknowledges that any claim, damages, liabilities that may arise during the custody of the vehicle by User shall be his/her own responsibility and if any such claims arise against the owner of the Vehicle, the same shall be defended at the cost of User, and if any court, magistrate, police, executive, or judicial action imposes any penalty, fine, damages, or compensation in relation to the use of the vehicle by User or for any other incident that happens while the Vehicle is under the custody of User, shall be paid or borne by User. The responsibility of User for such claims includes claims from third parties, passengers or himself/herself or their respective legal heirs for all activities that are undertaken while the vehicle is in User's custody.
  • 11.2.
    User shall, at its expense, defend, indemnify, and hold VVPL and its officers, directors, agents, employees, and representative harmless against any damages, liabilities, claims, losses, costs, demands, suits, actions, and reasonable expenses (including attorneys' fees and settlement costs) (collectively, "Damages") arising out of or related to any suits or claims by a third party brought against VVPL regarding any actions or inactions alleged or arising out of the use or non-use of the vehicle while under the custody of User.
  • 11.3.
    Despite any provisions in the Motor Vehicles Act or rules, User has assumed the above liability and agreed to indemnify the owner for all liabilities on the owner of the vehicle in relation to the use of the vehicle by User any one under him or while the vehicle is in his/her custody.
  • 11.4.
    User undertakes the responsibility of any damage, theft, loss of property or any part thereof involving the vehicle during his/her custody. Any expenses incurred for repairing or replacing the Vehicle for such damages, theft, or loss shall be borne by User.
  • 11.5.
    The rights granted to User under this Agreement are not assignable or transferable, in whole or part. If User is allowing another rider to ride the vehicle, then details of the Rider should be intimated to VVPL in advance with copies of his/her driving license.
  • 12.
    Right To Refuse:
  • 12.1.
    VVPL at its sole discretion reserves the right to not to accept any User’s registration or booking without assigning any reason thereof. Any contract to provide any service by VVPL is not complete until full money towards the service is received from User and accepted by VVPL.
  • 12.2.
    Without prejudice to the other remedies available to VVPL under this agreement, the Privacy Policy or under applicable law, VVPL may limit User's activity, immediately temporarily/indefinitely suspend or terminate User's registration, and/or refuse to provide User with access to the website, mobile app or FLYY Services if:
    • User is in breach of this agreement and/or the documents it incorporates by reference;
    • VVPL is unable to verify or authenticate any information provided by User; or
    • VVPL believes that User's actions may breach any applicable law or otherwise
    result in any liability for VVPL.
  • 12.3.
    VVPL may at any time in its sole discretion reinstate suspended users. Once User have been indefinitely suspended User shall not register or attempt to register with VVPL or use the website in any manner whatsoever until such time that User is reinstated by VVPL.
  • 12.4.
    Notwithstanding the foregoing, if User breaches this agreement or the documents it incorporates by reference, VVPL reserves the right to recover any amounts due and owing by User to VVPL and to take strict legal action as VVPL deems necessary.
  • 13.
    Right To Cancellation In Case Of Invalid Information:
  • 13.1.
    User expressly undertakes to provide to VVPL only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of User would vitiate this agreement and shall disentitle User from availing the services from VVPL.
  • 13.2.
    In case VVPL discovers or has reasons to believe at any time during or after receiving a request for services from User that the request for services is either unauthorized or the information provided by User or any of them is not correct or that any fact has been misrepresented by him, VVPL in its sole discretion shall have the unrestricted right to take any steps against User(s), including cancellation of the bookings, etc. without any prior intimation to User. In such an event, VVPL shall not be responsible or liable for any loss or damage that may be caused to User or any of them as a consequence of such cancellation of booking or services.
  • 13.3.
    User unequivocally indemnifies VVPL of any such claim or liability and shall not hold VVPL responsible for any loss or damage arising out of measures taken by VVPL for safeguarding its own interest. This would also include VVPL denying/cancelling any bookings on account of suspected fraud transactions.
  • 14.
    Offers & Promotions:
  • 14.1.
    VVPL reserves the right to suspend User account and/or revoke any and all promotions or credits if VVPL feels they were earned inappropriately or in violation of the applicable promo code terms or of the terms of service applicable to the User.
  • 14.2.
    Offers and promotion credits usage and validity terms and conditions may be updated without prior notice. The terms and conditions valid while booking the vehicle will be applicable and will precedent all previous terms and conditions.
  • 15.
    Interpretation: The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this agreement as a whole.
  • 16.
    Severability: If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
  • 17.
    Headings: The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website, mobile app or FLYY Services by User contained herein or any other section or pages of VVPL Website/Mobile App or any provision hereof in any manner whatsoever.
  • 18.
    In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular VVPL website, then these terms shall control.
  • 19.
    Relationship: None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by User contained herein or any other section or pages of VVPL Websites or its partner websites, shall be deemed to constitute a partnership between User and VVPL and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.
  • 20.
    Updation of the information: User acknowledges that VVPL provides services with reasonable diligence and care. It endeavors its best to ensure that User does not face any inconvenience. However, at some times, the information, software, products, and services included in or available through VVPL websites or other sales channels and ad materials may include inaccuracies or typographical errors which will be immediately corrected as soon as VVPL notices them. Changes are/may be periodically made/added to the information provided such. VVPL may make improvements and/or changes in VVPL websites at any time without any notice to User. Any advice received except through an authorized representative of VVPL via VVPL websites should not be relied upon for any decisions.
  • 21.
    Modification of terms of use: VVPL reserves the right to change the terms, conditions, and notices under which VVPL websites are offered, including but not limited to the charges. User is responsible for regularly reviewing these terms and conditions.
  • 22.
  • 22.1.
    VVPL hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those where it is operating its offices. VVPL considers itself and intends to be subject to the jurisdiction only of the courts of Chennai, India.
  • 22.2.
    Partiers agree to resolve any dispute arising out of or in relation to this Agreement amicably by mutual negotiation. In case the parties fail to resolve any dispute within 30 days from the date of notification of the dispute by either party, such unresolved dispute shall be settled through arbitration by a Sole Arbitrator to be appointed by VVPL under provisions of the then prevailing Indian Arbitration and Conciliation Act, 1996 at Chennai. The language used for Arbitration shall be English. The award of the Arbitrator shall be final and binding on both parties.
  • 23.
    Responsibilities of User: User expressly agrees that use of FLYY Services, including FLYY Ride is at their sole risk. To the extent VVPL acts only as a facilitator. It shall not have any liability whatsoever for any aspect of the standards of services. The services are provided on an "as is" and "as available" basis. VVPL do not represent or warrant that any of FLYY Services or related equipment will be in good repair or error-free, and delays, omissions, interruptions, or inaccuracies could exist with respect to any of the services or related equipment. VVPL expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose. No advice or information, whether oral or written, which User obtains from VVPL or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. If User does not agree with any of the terms above, they are advised not to use FLYY Services provided by VVPL. The sole and exclusive remedy of User in case of disagreement, in whole or in part, of User agreement, is to discontinue using FLYY Services.
  • 24.
    Notices: VVPL may be contacted by email at support@flyyride.com