your information by VoltAsset Ventures Private Limited, (herein referred to as “VVPL”) and/or
its parent and/or subsidiary(ies) and/or affiliate(s) (collectively referred to as the
which operates FLYY Services and its website, mobile app and other services including but not
limited to delivery of information and content via any mobile or internet connected device or
have been used here but are undefined shall have the same meaning as attributed to them in
As we update, improve and expand the FLYY Services, this policy may change, so please refer
back to it periodically. By accessing the Company website / app or otherwise using the
Services, you consent to collection, storage, and use of the personal information you
(including any changes thereto as provided by you) for any of the services that we offer.
What Information Do We Collect?: When you visit our website/ mobile app you may
provide us with two types of information: personal information you knowingly choose to
disclose that is collected on an individual basis and website/ mobile app usage
collected on an aggregate basis as you use the FLYY Services.
Registration Information: You will provide us information about yourself that
enable us to verify whether you are entitled to access and use the FLYY Services. This
information may also be used to enable us to assist you with customer service or
support issues or to otherwise support your relationship with VVPL. It is completely
optional for you to participate. However, failure to participate may mean that you
access and use the FLYY Services. For example, we request information from you when
In each of the instances above, we typically ask for your name, e-mail address, phone
number, address, log in name and password, as well as, other similar personal
that is needed to register or subscribe you to services or offers. On occasion, we may
for additional information to enable us to provide you with access to and use of certain
services. In the case of newsletters or mailing lists, you will be able to
these mailers at any time.
- Log-on to the website/mobile app where you may be prompted to provide us with
your Mobile Number, Log in Name, Password and KYC details (including license
copy and your photos) as a condition to gaining access to the FLYY Services.
- Subscribe to a newsletter or desire to be added to our mailing lists for other
products and services.
Provide feedback in an online survey.
You undertake to not provide any false personal information on or create an account for
anyone other than yourself without permission and keep your contact information accurate
The information contained in this website and the information collected by using/ login
or accessing this website are stored in secured manner in third party servers. VVPL does
not give any warranties regarding the policies or practices of the server operator.
We do not represent, warrant, or guarantee that your information will be protected
unauthorized access, loss, misuse, or alterations beyond our reasonable control, and we
not accept any liability for the security of the Information submitted to Us or for your
any third parties’ misuse of your Information.
Subscription or paid service data:
When you chose any subscription or paid service, we
or our payment gateway provider may collect your purchase, address or billing
including your credit card number and expiration date etc. We do not have the ability to
interfere and do not interfere with the payment gateway mechanism. VVPL has no access
to the data that you may enter for making the payment through the payment gateway. By
creating a link to a payment gateway, we do not endorse it, nor are we liable for any
of products or services offered by such payment gateway. Such payment gateway may have
gateway shall be solely on you.
When you order using an in-app purchase option which will be detailed in your relevant
purchase specific documentation, same are handled by such platform providers.
The subscriptions or paid services may be on auto payment mode unless cancelled.
How we use information: VVPL uses your personal information for specific purposes
only. The personal information you provide to us, such as your name, postal address,
e-mail address or telephone number will be kept confidential and used to support your
relationship with VVPL to notify you of special offers, updated information and new
products and services from VVPL, or offers from third parties that we think may be of
interest to you.
In some cases, provision of certain service(s) or utility(ies), we may require your
address as well. All required information is service dependent and we may use the above
said user information to, maintain, protect, and improve the Services (including
on the site / app / service) and for developing new services. Agents or contractors of
who are given access to your personal information will be required to keep the
confidential and not use it for any other purpose other than to carry out the services
performing for VVPL.
Any personally identifiable information provided by you will not be considered as
if it is freely available and / or accessible in the public domain like any comments,
messages, blogs, scribbles available on social platforms. Anything posted / uploaded /
conveyed / communicated by users in the sites / apps / services becomes published
and is not considered personally identifiable information subject to this Privacy
When you access the website/mobile app, whether online or offline, your data usage data
collected by the website. Data collected during usage in offline mode gets uploaded when
the app is online. Such data may include, but not limited to, the number of times login
logout logs and sessions, details of transaction, booking & travel pattern, etc. The
collected is used for the purpose of providing better services. The data may also used
giving periodic reports to track the utilization of FLYY Services.
Sharing information with Third Parties:
VVPL may enhance or merge your information
collected with data from third parties for purposes of marketing products or services to
With respect to network advertising companies (companies that manage and provide
advertising for numerous unrelated companies), to the extent that VVPL utilizes such
advertising companies to provide advertisements on the website/app, may provide them
with your Sign in Name and any demographic information about you that we collect. Those
advertising companies may combine that data with non-personally identifiable data
collected by the advertising company, solely for the purpose of delivering on our
website/mobile app, advertisements that are targeted to you.
Circumstances may arise where we are required to disclose your personal information to
third parties for purposes other than to support your customer relationship with FLYY,
as in connection with a corporate divestiture or dissolution where we sell all or a
our business or assets (including our associated customer lists containing your personal
information), or if disclosure is required by law or is pertinent to judicial or
investigations or proceedings.
We will send you information about our various products and services, or other products
and services we feel may be of interest to you. Only VVPL(or agents or contractors
working on behalf of VVPL and under confidentiality agreements) will send you these
Cookies: A cookie is a very small text document, which often includes an
unique identifier. When you visit a Website, that site's computer asks your computer
permission to store this file in a part of your hard drive specifically designated for
Each Website can send its own cookie to your browser if your browser's preferences
it, but (to protect your privacy) your browser only permits a Website to access the
it has already sent to you, not the cookies sent to you by other sites.
your Passwords, your personal preferences regarding your use of the particular Website
some areas of our Site will not function properly. You may note additionally that if you
visit the Website where you are prompted to login, you may be required to accept
disclaim responsibility for information collected through them.
We often use web beacon in conjunction with cookies, to enhance our Services. A non-
identifiable notice of a visitor’s visit to a page is generated and recorded. Such
be processed by us or by our suppliers. To disable some of these features, you may
cookies in your web browser’s settings. Web beacon and other technologies will still
visits to these pages, but the notices they generate are disregarded and cannot be
with other non-identifiable cookie information.
Certain Disclosures: We may disclose your personal information if required to do
law or if we believe that such action is necessary to (a) conform to the law or comply
legal process served on us or affiliated parties; (b) protect and defend our rights and
property, our site/app, the users of our site, and/or our affiliated parties; (c) act
circumstances to protect the safety of users of our site, us, or third parties.
What about other websites linked to our website/app?
We are not responsible for the
practices employed by websites linked to or from our website/app nor the information or
content contained therein. Often links to other websites are provided solely as pointers
information on topics that may be useful to the users of our website/app.
Please remember that when you use a link to go from our website/mobile app to another
other website is subject to that website's own rules and policies. Please read over
rules and policies before proceeding.
We may have presence on social networking websites for promotional and business
initiatives. The domain links contained therein may either direct you to our website or
request your participation by way of feedback, suggestions, etc. We fully disclaim any
liability(ies) or claim(s), which may arise by use/misuse of your feedback, suggestions,
views, etc. on any of the aforementioned networking websites or blogs, by any third
whether or not known to us.
Consequences of Violation:
When VVPL becomes aware of an alleged violation of its
FLYY Ride User Terms & Conditions, VVPL will initiate an investigation. During the
investigation VVPL may restrict Customer 's access in order to prevent further
unauthorized activity. Depending on the severity of the violation, VVPL may, at its sole
discretion, restrict, suspend, or terminate Customer's account and pursue other
remedies. If such violation is a criminal offence, VVPL will notify the appropriate law
enforcement department of such violation.
Your Consent: By using our website/mobile app you consent to our collection and
Revisions to this policy:
VVPL reserves the right to revise, amend or modify this policy at
any time and in any manner it pleases. Any change or revision will be posted on our
website/mobile app. You will be responsible to refer to this policy periodically to
you are updated on any changes that have taken place.
- For any questions about this policy, please write to email@example.com